Privacy Policy
Last Updated: July 26, 2026
Vallora Flooring ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us through our website, communications, and business interactions.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us.
Information We Collect
We may collect the following types of personal information:
- Name
- Company Name
- Email Address
- Phone Number
- Business Address
- Project Information
- Product and quotation inquiries
- IP Address
- Browser Type
- Website usage information collected through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and customer requests
- Provide product information and quotations
- Process and manage orders
- Provide customer service and support
- Communicate regarding projects, orders, shipments, and services
- Improve our website, products, and customer experience
- Maintain business records
- Comply with applicable legal and regulatory requirements
Phone Communications
By submitting your phone number through our website, you consent to being contacted by Vallora Flooring regarding your inquiry, products, quotations, projects, or related business communications.
You may request to stop receiving phone communications at any time by contacting us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.
These technologies may collect information such as browser type, pages visited, and website usage patterns.
Third-Party Services
We may use third-party services to support our website operations, customer communications, analytics, and business services, including:
- Aircall
- Pipedrive
- Google Analytics
- Google Maps
- Shopify
These third-party providers may collect or process information according to their own privacy policies.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers, business partners, or contractors only when necessary to provide services, process orders, support business operations, or comply with legal requirements.
Mobile Information and Text Messaging Privacy
We do not share mobile phone numbers or mobile contact information with third parties or affiliates for marketing or promotional purposes.
All categories of text messaging opt-in data and consent information, including SMS consent records, will not be shared with any third parties.
Mobile information collected through our website will only be used for purposes related to customer communications, including responding to inquiries, providing quotations, managing projects, processing orders, and providing customer support.
Data Security
We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of electronic transmission or storage is completely secure.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
To exercise these rights, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to request information about the personal data we collect, use, and disclose.
We do not sell personal information as defined under applicable California privacy laws.
Children's Privacy
Our website and services are intended for business customers and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The updated version will be posted on this page with the revised "Last Updated" date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Website: https://www.vallora-flooring.com
Email: [email protected]
